About Us
Emerald Print is locally owned and supplies printed products and services to some of the most recognized corporations in the area. The print products and services we offer compete with the largest organizations with unparalleled, local customer service.
From concept & design, to production and distribution, Emerald Print is your full service partner.
Our Team
Greg Fichtner
Owner
Greg is co-founder of Emerald Print and brings 34 years of print experience. Emerald celebrated our 15th year in business in 2018.
greg@emeraldprint.com
Keith Beach
Sales
Keith started his career with Greg 30 years ago in the print industry. He diversified into medical device sales for 8 years, but found his way back to the print business to again work with Greg at Emerald focusing on sales & business development.
keith@emeraldprint.com
Cathy Fichtner
Sales
Cathy started her career in sales and marketing with the Copier & Printing Division at Eastman Kodak Company. Cathy has joined the Emerald Print team focusing on commercial print, promotional products and apparel sales.
cathy@emeraldprint.com
Pam Mancine-Verna
Office Manager
Before becoming Office Manager at Emerald Print, Pam had an extensive background in Customer Service as well as being an Executive Assistant and Assistant Controller for Rochester area corporations.
customerservice@emeraldprint.com
Christine Sweet
Sales Assistant
Christine has spent 13 years in the print industry. She is also a freelance graphic designer.
Deb Wait
Sales Assistant
Debbie Wait comes to us with over 35 years of customer service experience in both direct mail and print on demand.
deb@emeraldprint.com
Lisa Sanderson
Accountant
Lisa is our Accounting Manager and has been with Emerald for many years. She has also held accounting positions with many other Rochester companies throughout her accounting career.
History
2003
Friends Tim Magee & Greg Fichnter founded Emerald Print Management. The company was incorporated in December of 2003.
2004
Emerald starts offering branded apparel & promotional products.
2005
Emerald Print Management hits $1 million in sales.
2007
First full-service warehouse brought on board.
2009
Emerald is named a Rochester Top 100 Company by Greater Rochester Chamber of Commerce.
2010
Emerald manages over 1,000 SKUS for a single customer, and is distributing materials worldwide.
2011
We outgrow our first office & move to a larger space.
2017
Emerald named a Rochester Top 100 company for the 2nd time.
2018
Analysis shows 98% customer retention of customers.
2019
As more employees were added, we outgrew our office once again. In May we relocated to our current office.
Emerald Print Management © 2021
1159 Pittsford-Victor Road, Suite 205
Pittsford, NY 14534
P: 585.271.6280
F: 585.271.3165
