About Us

Emerald Print is locally owned and supplies printed products and services to some of the most recognized corporations in the area. The print products and services we offer compete with the largest organizations with unparalleled, local customer service.

From concept & design, to production and distribution, Emerald Print is your full service partner.

Our Team

Greg Fichtner

Greg Fichtner


Greg is co-founder of Emerald Print and brings 35 years of print experience. Emerald celebrated our 20th year in business in 2023.

Keith Beach

Keith Beach


Keith started his career with Greg 30 years ago in the print industry. He diversified into medical device sales for 8 years, but found his way back to the print business to again work with Greg at Emerald focusing on sales & business development.

Cathy Fichtner

Cathy Fichtner


Cathy started her career in sales and marketing with the Copier & Printing Division at Eastman Kodak Company. Cathy has joined the Emerald Print team focusing on commercial print, promotional products and apparel sales.

Christine Legg

Christine Legg

Senior Account Manager/Graphic Designer

Christine has spent 15 years in the print industry. She is also a freelance graphic designer.

Deb Wait

Deb Wait

Account Manager

Debbie Wait comes to us with over 35 years of customer service experience in both direct mail and print on demand.

Liana Leblanc

Liana Leblanc

Account Manager

Liana brings us over 5 years of marketing and ecommerce experience as well as a background in screen printing.
Lisa Sanderson

Lisa Sanderson


Lisa is our Accounting Manager and has been with Emerald for many years. She has also held accounting positions with many other Rochester companies throughout her accounting career.

Our History


Friends Tim Magee & Greg Fichnter founded Emerald Print Management. The company was incorporated in December of 2003.


Emerald Print Management starts offering branded apparel & promotional products.


Emerald Print Management hits $1 million in sales.


First full-service warehouse brought on board.


Emerald Print Management is named a Rochester Top 100 Company by Greater Rochester Chamber of Commerce.


Emerald Print Management manages over 1,000 SKUS for a single customer, and is distributing materials worldwide.


We outgrow our first office & move to a larger space.


Emerald Print Management is named a Rochester Top 100 company for the 2nd time.


Analysis shows 98% customer retention of customers.


As more employees were added, we outgrew our office once again. In May we relocated to our current office.


Emerald Print Management celebrates 20 years in business.